Privacy Policy

Last updated: 30.12.2025


1. Who We Are

This website is operated by VT Motors, an automotive service and repair business located in Dublin, Ireland.

Business Address:
148 Ardlea Rd, Artane, Dublin, D05 N5Y4, Ireland

Website: https://vtmotors.net
Phone: +01 847 5146

VT Motors acts as the Data Controller for personal data processed via this website in accordance with:

  • General Data Protection Regulation (EU) 2016/679 (“GDPR”)

  • Irish Data Protection Act 2018

If you have any questions about this policy, you may contact us via our website contact form or by phone.


2. Personal Data We Collect

We may collect the following categories of personal data:

Data you provide voluntarily:

✔ Name
✔ Email address
✔ Phone number
✔ Vehicle details (if provided in contact form)
✔ Messages or enquiries submitted via contact form


Data collected automatically:

✔ IP address
✔ Device and browser type
✔ Pages visited
✔ Referral source

This data is collected via:

  • security logs

  • analytics tools

  • server software

We do not collect sensitive data.


3. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to service enquiries

  • To provide quotations and appointment scheduling

  • To communicate with customers

  • To improve website functionality and security

  • To comply with legal and tax obligations

We do not use your data for automated decision-making or profiling.


4. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Article 6(1)(b) GDPR — contract performance
    (responding to service requests / providing quotes)

  • Article 6(1)(f) GDPR — legitimate interest
    (website security, preventing fraud, spam filtering)

  • Article 6(1)(c) GDPR — legal obligation
    (financial and accounting compliance)

Where required, we obtain your explicit consent.


5. Cookies & Analytics

We may use cookies for:

  • functional website performance

  • basic anonymised visitor statistics

  • security & spam protection

We do not use invasive marketing cookies.

Third-party services may include:

  • Google Analytics (IP anonymised)

  • Cloudflare security services

  • Spam & bot protection tools

You can disable cookies via your browser settings.


6. Data Sharing & Transfers

We do not sell or trade personal data.

Data may be shared only with:

  • IT & website hosting providers

  • security and anti-spam systems

  • external contractors (where necessary)

All processors operate under GDPR-compliant agreements.

Data is not transferred outside the EU unless adequate safeguards are in place.


7. Data Retention

We retain data only as long as necessary:

  • Contact form enquiries — up to 12 months

  • Booking / service communications — up to 6 years (legal compliance)

  • Security logs — up to 90 days

Data is securely deleted when no longer required.


8. Your Data Protection Rights

Under GDPR, you have the right to:

✔ Access your personal data
✔ Request correction of inaccurate data
✔ Request deletion (where applicable)
✔ Restrict processing
✔ Object to processing
✔ Request a copy of your data

If you wish to exercise your rights, please contact us.


9. Right to Lodge a Complaint

You also have the right to submit a complaint to:

Data Protection Commission (Ireland)
https://www.dataprotection.ie

We encourage you to contact us first — we will do our best to resolve any issue.


10. Data Security

We implement appropriate technical and organisational measures including:

  • SSL encryption

  • firewall and intrusion prevention

  • restricted administrative access

  • secure hosting environment

No internet system is 100% secure — however we take data protection seriously.


11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

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